Terms & Conditions

Introduction

 

These term and conditions apply to all transactions on the Applepip UK Ltd website. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you need any clarification on anything within these Terms and Conditions, then please contact us at info@applepipuk.com or on 01302 300131 prior to placing an order. Nothing in these conditions affects your statutory rights as a consumer.

 

Pricing and Payment

 

We are very careful to ensure that all our prices are correct. However, if we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price, or cancelling it. If we are unable to contact you we will treat the order as cancelled, and will give you a full refund.

 

Processing Your Order

 

We hold the majority of our items in stock, however, some of the larger furniture items are ordered direct from our supplier.  If for any reason there is a delay in receiving these items we would contact you with the expected delivery date.  Should you wish to cancel your order due to the extended delivery time, we will issue a refund in full.

 

Cancellation

 

You may cancel your order at any time by contacting us on info@applepipuk.com  If your goods have not been dispatched we will refund the full price of the items and any delivery charge to the same card or Paypal account you used to purchase the goods. If your goods have already been dispatched we will refund the full price of the items including the original delivery charge once they have been returned to us.  The cost of returning any items is the responsibility of the customer.

 

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